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Witness / Eyretel
Witness / Eyretel

Witness/Eyretel  Systems  (Now Verint)

From call centers, to regional and departmental office operations, and through to the main enterprise, Witness/Eyretel Systems has come together - creating a leading global provider and innovator of the Voice Logging industry's broadest  enterprise hardware and workforce software  solution set:

  • Quality Reporting and Agent Monitoring 
  • Digital, Analog and VOIP recording
  • Data and Speech  analytics
  • Agent Performance management  tools
  • Call Center and General Workforce management
  • Learning and eCoaching
  • Customer feedback management
  • A full range of professional support, maintenance and consulting services

 

The program gives you the ability to capture and analyze customer interactions, which will help improve your workforces performance. Optimize service processes and uncover important business trends. You will be able to discover the root cause of employee and customer behavior patterns. With the Witness / Eyretel software platform you'll have the power to make the right business decisions. You will be able to ensure custmoer service. You will also be able too achieve continuous performance improvement across every aspect of customer operations.

ABsystems and Select Communications has been a VERINT-MERCOM/Audiolog partner since 1995. We have over 50 years  combined experience with support for the Audiolog and Witness 360 products. Find out more about how to put Verint's Witness Actionable Solutions to work in your organization today!

Here are comparable products to the Witness/Eyretel

Here are comparable products to the Witness/Eyretel

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Revcord RCDT-Digital Set Tap RecordersThe model RCDT was specifically designed and priced for smaller and medium sized business applications where price is of primary consideration and redundancy is not a critical requirement. The model RCDT features a tower chassis, 320 gig hard drive, combo DVD drive, and the option of backup to a USB hard drive or Network Attached Storage (NAS).

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