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Witness/Eyretel Systems (Now Verint)
From call centers, to regional and departmental office operations, and through to the main enterprise, Witness/Eyretel Systems has come together - creating a leading global provider and innovator of the Voice Logging industry's broadest enterprise hardware and workforce software solution set:
The program gives you the ability to capture and analyze customer interactions, which will help improve your workforces performance. Optimize service processes and uncover important business trends. You will be able to discover the root cause of employee and customer behavior patterns. With the Witness / Eyretel software platform you'll have the power to make the right business decisions. You will be able to ensure custmoer service. You will also be able too achieve continuous performance improvement across every aspect of customer operations.
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